Trường hợp được đổi trả hàng

Khách hàng cần kiểm tra tình trạng hàng hóa và có thể đổi hàng/ trả lại hàng ngay tại thời điểm giao/nhận hàng trong những trường hợp sau:
– Sản phẩm sản xuất bị lỗi trên 30 %
– Hàng không đúng chủng loại, mẫu mã trong đơn hàng đã đặt hoặc như trên website tại thời điểm đặt hàng.
– Không đủ số lượng, không đủ bộ như trong đơn hàng.
– Tình trạng bên ngoài bị ảnh hưởng như rách, ướt, hỏng…
 – Khách hàng có trách nhiệm trình giấy tờ liên quan chứng minh sự thiếu sót trên để hoàn thành việc hoàn trả/đổi trả hàng hóa. 

Quý khách có thể liên hệ ngay với CÔNG TY IN ẤN – QUẢNG CÁO BIG để được nhân viên tư vấn và kiểm tra lại sản phẩm. Nếu đúng như giao hàng sai chúng tôi sẽ thu lại và hoàn lại sản phẩm cho bạn theo đúng như đơn hàng quý khách đã đặt.

Điều kiện đổi trả hàng

Trong vòng 2 ngày khi nhận hàng, bạn phải liên lạc lại ngay cho chúng tôi để được đổi trả, gọi ngay theo số điện thoại gửi hàng hoặc số HOTLINE để được làm thủ tục đổi trả sớm nhất.
Điều kiện đổi trả hàng:
– Sản phẩm gửi lại phải còn nguyên đai nguyên kiện

– Phiếu bảo hành (nếu có), Phiếu giao hàng và tem của công ty trên sản phẩm còn nguyên vẹn.
– Sản phẩm đổi/ trả phải còn đầy đủ hộp, thông tin đi kèm và chưa qua sử dụng
– Quý khách phải chịu một phần chi phí  vận chuyển, đóng gói, thu hộ tiền, chi phí liên lạc tối đa tương đương 30% giá trị  đơn hàng

637 thoughts on “Chính sách đổi trả”

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